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IT Services

Managed IT, stable and optimized

Mondria takes charge of your entire IT — one team that knows your whole fleet. You move forward, your systems keep up.

Experience an IT environment under control.

Mondria manages your IT with a proven method: managed services, Microsoft 365, support and projects, all with one partner. You get reliable systems, predictable costs and data-backed decisions, with security built in.

A complete IT offering, under one roof.

Managed services

Monitoring, maintenance and full management of your IT fleet. Your systems stay stable and available, so your employees can move forward with confidence.

Microsoft 365

Identities, access, Teams, SharePoint and OneDrive, properly governed. Your teams collaborate on an orderly foundation, already Copilot-ready.

Technical support

A structured service desk: triage, escalation, clear follow-up. Your requests are handled fast, and recurring irritants eventually disappear.

IT audits and projects

An executive assessment, clear priorities. You decide from a plan, not from an emergency.

Predictable costs, informed decisions.

With light governance, you know what you have, what it costs and when to renew it. Your budget becomes predictable and your choices easy to justify.

An approach that stays a step ahead.

Our approach rests on three simple principles: a documented environment, planned maintenance, and a team that knows your systems end to end.

Oversight that keeps your systems stable.

Stability comes from the speed to spot what deserves attention and to fix it at the right moment. We monitor your systems and apply patches continuously, for smooth operations.

  • Continuous monitoring of servers, devices and the network
  • Planned maintenance and patch management
  • Tested backups and business continuity
  • Monthly review of risks and priorities

Recognized expertise, rooted here.

Pax8 Peak Performance Award

Recognized by Pax8 for our performance and growth in the cloud.

Channel Futures MSP 501

Recognized among the best managed service providers in the world, ranked first in Quebec.

Microsoft Partner

Licensing, migration and Microsoft 365 governance by a certified team.

Since 2009

Over 5,000 users protected, more than 300 SMBs supported.

Concrete protection, at every layer of your IT.

Workstation management

Account activation, patching, inventory and device security, without adding weight to your teams' day-to-day.

Infrastructure management

Servers, network and cloud, monitored and maintained, for stable, available systems.

Hardware and licensing

Inventory, lifecycle and optimization, to plan your renewals and keep your budget under control.

Governed Microsoft 365

Exchange, Teams, SharePoint and OneDrive: clear conventions, controlled permissions and well-organized data.

User technical support

Triage, escalation and clear follow-up, for fast answers and teams that keep moving.

The Mondria Advantage

Your IT reaches its full potential when it moves forward as one. When the same team thinks IT, security and AI together, each piece strengthens the others: well-managed IT provides a sound foundation to protect, your security frames your projects, and your AI builds on ground that's already governed.

Protect what's well managed.

Solid security relies on solid IT. Your IT services lay the foundations your cybersecurity fully stands on: up-to-date devices, controlled access, documented infrastructure.

Discover Our Cybersecurity

Build AI on sound foundations.

The same principles that stabilize your IT prepare all your AI projects: organized data, clear permissions, traceability.

Explore Our AI Solutions

Questions and answers

?What does good IT management look like?

It's IT that's stable, predictable and well documented, where problems are spotted and fixed continuously rather than handled in an emergency. In practice, that means a monitored environment, planned maintenance, controlled access and a team that knows your systems end to end.

?How much do managed IT services cost?

The cost depends on the size of your environment, the number of users and the services you need. Our approach relies on a single agreement and predictable costs. You know what you have, what it costs and when to renew it. The simplest step is to book an assessment, from which we build a proposal tailored to your reality.

?What's the difference between on-demand support and managed services?

On-demand support steps in once a problem has occurred. Managed services prevent problems: we monitor your systems, apply patches and maintain your fleet continuously, so it stays stable. You move from reactive IT to proactive IT.

?Is Microsoft 365 included in your services?

Yes. Configuring, securing and governing Microsoft 365 is part of our managed IT services. We take charge of identities, email, Teams, SharePoint and permissions, then maintain it all over time.

Des humains, d’abord.

Derrière chaque ticket réglé et chaque agent déployé : l’équipe, à Sherbrooke, Cowansville et Boisbriand.

Une collègue concentrée à son portable
Trois collègues qui échangent entre les postes de travail
Un conseiller debout à son pupitre

Your IT. Our craft. One team.

Let's build IT that's stable, predictable and ready for what's next.